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When using a Mini DisplayPort to VGA conversion adapter for an analog connection between the monitor and a Mac, a 1920 x 1200 resolution is not displayed. What should I do?

This problem occurs with all 1920 x 1200 monitors except the CG245W, CG243W, SX2462W, and SX2262W. Please use a Mini DisplayPort to DVI conversion adapter and connect by a digital connection.

笆ｼ Product Categories�哥lexScan, ColorEdge FAQ ranking

No.	Question	Category	Date
1	How to Safely Disinfect and Clean ｺﾚﾁﾏﾊﾓﾆｵ Products (COVID-窶ｦ笆ｼ How to Safely Disinfect and Clean ｺﾚﾁﾏﾊﾓﾆｵ Products (COVID-19)	FlexScan ColorEdge	June 24, 2025
2	There is a clicking noise coming from the monitor.	FlexScan ColorEdge	January 7, 2022
3	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge	January 20, 2015
4	Why ｺﾚﾁﾏﾊﾓﾆｵ software such as ScreenManager Pro or ColorNav窶ｦ笆ｼ Why ｺﾚﾁﾏﾊﾓﾆｵ software such as ScreenManager Pro or ColorNavigator cannot recognize the ｺﾚﾁﾏﾊﾓﾆｵ monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge	January 5, 2015
5	Why doesn't the "Auto adjustment button"窶ｦ笆ｼ Why doesn't the "Auto adjustment button" work properly?	FlexScan ColorEdge
6	Does the power ON/OFF operation shorten backlight life?	FlexScan ColorEdge
7	Monitor shows incorrect color and non-smooth tone when 窶ｦ笆ｼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan ColorEdge	February 7, 2023
8	ｺﾚﾁﾏﾊﾓﾆｵ software does not run or run slower under Windows 窶ｦ笆ｼｺﾚﾁﾏﾊﾓﾆｵ software does not run or run slower under Windows 11.	FlexScan ColorEdge	August 29, 2024
9	When connecting Mac (2018 or later) to an monitor with 窶ｦ笆ｼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
10	Does "Usage Time" in the ScreenManager menu c窶ｦ笆ｼ Does "Usage Time" in the ScreenManager menu count the screensaver's running time?	FlexScan
11	How do I properly plug in and unplug the USB Type-C cab窶ｦ笆ｼ How do I properly plug in and unplug the USB Type-C cable?	FlexScan ColorEdge	September 13, 2024
12	Which chemicals are safe for disinfecting and cleaning 窶ｦ笆ｼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	FlexScan ColorEdge	April 17, 2025
13	Is it necessary to install the monitor information file窶ｦ笆ｼ Is it necessary to install the monitor information file attached to the monitor packages?	FlexScan
14	The monitor connected via DisplayPort does not show any窶ｦ笆ｼ The monitor connected via DisplayPort does not show any image.	FlexScan ColorEdge	August 21, 2015
15	I've been disconnected from the network connected 窶ｦ笆ｼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan ColorEdge	January 15, 2026
16	<Touch Screen (Analog Resistive Technology)> Caut窶ｦ笆ｼ <Touch Screen (Analog Resistive Technology)> Cautions for the Use of the Touch Panel	FlexScan	October 2, 2014
17	Which type of DVI-D cable should I use for square monit窶ｦ笆ｼ Which type of DVI-D cable should I use for square monitors?	FlexScan
18	When I connect a USB cable to ｺﾚﾁﾏﾊﾓﾆｵ monitors, they indic窶ｦ笆ｼ When I connect a USB cable to ｺﾚﾁﾏﾊﾓﾆｵ monitors, they indicate "ｺﾚﾁﾏﾊﾓﾆｵ USB HID Monitor". Is this a problem?	FlexScan ColorEdge
19	ColorNavigator 7 language pack (zip file) automatically窶ｦ笆ｼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019
20	Why the signal error is displayed and there are no imag窶ｦ笆ｼ Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?	FlexScan ColorEdge	March 10, 2016

笆ｼ Product Categories�哥lexScan, ColorEdge Latest updates

No.	Question	Category	Date
1	ColorNavigator Network Tutorial Videos	ColorEdge	January 16, 2025
2	How do I properly plug in and unplug the USB Type-C cab窶ｦ笆ｼ How do I properly plug in and unplug the USB Type-C cable?	FlexScan ColorEdge	September 13, 2024
3	ｺﾚﾁﾏﾊﾓﾆｵ software does not run or run slower under Windows 窶ｦ笆ｼｺﾚﾁﾏﾊﾓﾆｵ software does not run or run slower under Windows 11.	FlexScan ColorEdge	August 29, 2024
4	When monitor is connected to a PC via USB Type-C, the c窶ｦ笆ｼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan ColorEdge	February 17, 2023
5	When using the HDR supported ColorEdge, the color appea窶ｦ笆ｼ When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.	ColorEdge	January 12, 2023
6	There is a clicking noise coming from the monitor.	FlexScan ColorEdge	January 7, 2022
7	I've been disconnected from the network connected 窶ｦ笆ｼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan ColorEdge	January 15, 2026
8	I've been disconnected from the network connected 窶ｦ笆ｼ I've been disconnected from the network connected via the LAN port of the monitor (macOS).	FlexScan ColorEdge	January 15, 2026
9	"Compatibility Mode" turns on by itself.	FlexScan	April 16, 2021
10	How can I switch input signals with hotkeys using Scree窶ｦ笆ｼ How can I switch input signals with hotkeys using Screen InStyle?	FlexScan	January 23, 2023
11	When connecting Mac (2018 or later) to an monitor with 窶ｦ笆ｼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
12	What device name is a USB LAN adapter equipped in a mon窶ｦ笆ｼ What device name is a USB LAN adapter equipped in a monitor recognized in Windows OS or macOS?	FlexScan	June 29, 2020
13	How to Safely Disinfect and Clean ｺﾚﾁﾏﾊﾓﾆｵ Products (COVID-窶ｦ笆ｼ How to Safely Disinfect and Clean ｺﾚﾁﾏﾊﾓﾆｵ Products (COVID-19)	FlexScan ColorEdge	June 24, 2025
14	Which chemicals are safe for disinfecting and cleaning 窶ｦ笆ｼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	FlexScan ColorEdge	April 17, 2025
15	Does the round part on the top side of EX3 and EX4 ligh窶ｦ笆ｼ Does the round part on the top side of EX3 and EX4 light up when running measurements?	ColorEdge	August 2, 2019
16	How can I change the Advanced Settings of Auto EcoView?	FlexScan	July 10, 2019
17	ColorNavigator 7 language pack (zip file) automatically窶ｦ笆ｼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019
18	When using ColorEdge calibrated by ColorNavigator 6 and窶ｦ笆ｼ When using ColorEdge calibrated by ColorNavigator 6 and Chrome version.68 or later, colors not displayed correctly.	ColorEdge	February 21, 2019
19	RGB high tones (Especially green) are lost when HDMI co窶ｦ笆ｼ RGB high tones (Especially green) are lost when HDMI connection used on the CG3145 / CG319X.	ColorEdge	June 28, 2018
20	In some applications, tone characteristics and the colo窶ｦ笆ｼ In some applications, tone characteristics and the color of the image are not displayed correctly causing low tones to appear lost.	ColorEdge	April 6, 2016

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